• Support Account Managers with their portfolio of Webgains clients; act as direct liaison on day to day queries, reporting and help with both technical and commercial enquiries
• Manage a portfolio of Webgains clients; act as direct liaison on day to day queries, helping with both technical and commercial enquiries
• Provide support to internal Webgains account management team (Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services)

• Conduct training calls to help clients use our technical platform and improve their program performance
• Liaise effectively with the Publisher Team to drive program recruitment and test new opportunities to the Webgains network
• Advocate and sell topline affiliate concepts and opportunities to clients

Essential

• Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment
• Advanced capability with Microsoft office products
• Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice
• Ability to manage time effectively
• Excellent communication skills, oral and written
• Strong attention to detail
• Demonstratable experience of problem solving, using simple analysis to uncover issues with platform/program performance

Desirable

• Account management experience or client facing role
• Experience of analysing data sets from a wide variety of sources and drawing user and market actionable insights