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The five key trends that will shape tomorrow’s retail landscape
The events of 2020 and 2021 have reformed the vision for the future of retail and how businesses need to maintain a close relationship with their customer, in order to survive and come out on top. Never has the gap between retailers and consumers been so slight. The feeling across the board is one of hope and resilience, with a shared understanding of importance of innovation. The Future of Retail white paper provides fascinating insights into how the world of retail is coping and will adjust in a post-pandemic future.